Empower your support
team with a Vimsify upgrade.
Vimsify Helpdesk - the ticketing platform that empowers your team to deliver exceptional customer support. Wave goodbye to complexity and embrace a new era of seamless, efficient, and customer-focused support with Vimsify.
Trace, Tackle, Triumph over customer tickets with Vimsify!
Streamline your tickets with Vimsify’s dynamic Kanban view. Gain a quick overview of your team’s workload and track ticket status using customized SLA rules.
Multi Channels, Out-of-the-box.
Get in touch with your customers where they are.
New incoming emails create tickets automatically.
Website Form
Qualify your customers queries with a customizable website form.
Live Chat
Use the Live Chat plugin on your website to instantly engage visitors.
Optimized for productivity
SLAs, Automation, Templates, and Canned Responses.
- Create your SLA rules and let Odoo take action automatically.
- Automate emails or actions at different stages of ticket resolution.
- Define dynamic email templates to automate the most common responses.
- Escalate tickets to your manager in just a click.
- Invite experts into a live discussion.
- Use canned responses in live chat for instant answers.
All The Features
Sell support contracts
Sell support contracts to automatically provide helpdesk services to your customer. Track time on each contract with the timesheet app, and upsell automatically with time-limited contracts. Create alerts for your sales or helpdesk team based on your customer status.
Provide smarter self-service
Develop your self-service platform by directly linking your FAQ, training videos, and presentations on a ticket.
Develop a community around your product with the forum.
Allow customers to close their tickets
Reduce the chance of error, avoid misunderstandings and leave more time for Helpdesk Teams to worry about what truly needs their attention.
Join 10 Million Thriving Businesses
Vimsify’s ERP & CRM streamlines manufacturing, logistics, and supply chain operations, boosting efficiency and scalability.
Vimsify transformed our steel manufacturing! Cloud tracking speeds up decisions, and support guided us well during setup. Rare gem in Pakistan!
Tariq Mehmood
Operations Director
Vimsify is a game-changer for logistics! Data for over 50 trucks and warehouses is now managed from one place—anywhere I sit. Downtime’s down, efficiency’s up, and the team solved an issue in one call. Absolutely fantastic!
Fatima Saeed
Logistics Manager
Vimsify is perfect for our textile units. Cloud-based financials and inventory tracking are so easy now—every report’s at my fingertips. The support team responded quickly on WhatsApp—it’s a must-have for big businesses!
Kamran Ali
Chief Financial Officer
Vimsify has brought our multi-branch company onto one platform. Employee data, payroll, and operations are accessible via the cloud from anywhere—office or home. The team provided training during setup, making it seamless!
Nabila Khan
HR Manager
Vimsify revolutionized our cement production! Cloud access keeps every plant in sync, and the dashboards make monitoring a breeze. Support was spot-on during setup—truly a game-changer!
Ahsan Iqbal
Plant Manager
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Grow sales and stay ahead in the competitive market by being among the first to benefit from our game-changing solutions.
